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September 28, 2024
Question

I am trying to connect a new Fidelity account. I get error 15 (try in a few hours). I tried several times different hours. Is there a workaround to fix this?

  • September 28, 2024
  • 1 reply
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I see some posts about problems with Fidelity from Early 2024. Was it resolved? Are we able to link Fidelity accounts?

1 reply

September 28, 2024

I'm here to provide information about the error you encountered and to offer a solution, Asadiku.

 

This unexpected error occurs when there's a connectivity issue between your QuickBooks account and your bank or financial institution. This means that your bank is not allowing the connection to QuickBooks.

 

To address this, I recommend checking your bank's website for any ongoing maintenance, updates, or alerts affecting the connection. Moreover, the posts from early 2024 about this are already resolved.

 

As a workaround, you can manually upload your bank transactions. Please remember to match them once your bank connection is restored to avoid duplicates.

 

Additionally, ensure to reconcile your accounts to keep them current and up-to-date.

 

Let us know if you have other concerns with your bank connection in QBO. We're here to help you in any way we can.