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January 27, 2024
Question

I am trying to print my 1099s to mail myself and everytime i try to print it sends me to another tab that says 'java.lang.nullpointerexception' . please help me.

  • January 27, 2024
  • 1 reply
  • 0 views
i went to buy another laptop because i thought it was my macbook but it does the same thing on this new laptop. i have troubleshooted, downloaded other browsers and it is still telling me the same thing. any suggetions?

1 reply

January 27, 2024

Thanks for taking the time to share your concern here in the Community, @nomadind.

 

I appreciate you for performing troubleshooting steps. It seems that the issue persists, so let me route you in the right direction for support.

 

To get the best assistance, I recommend reaching out to our Customer Care Team. They can review your account in a safe and secure environment and conduct further investigation as to why you're unable to print your 1099s.

 

To get in touch with them, please follow these steps:

 

  1. Go to the Help menu and select the Search tab.
  2. Next, click Contact Us.
  3. Then, enter a brief description of your concern and select Continue.
  4. Lastly, choose either Start a Chat or Get a Callback to start connecting with them.

 

You can find our support hours listed in this article: QuickBooks Online Support.

 

If you'd like to review your past tax forms and payments, here's a guide on how to do so: View your previously filed tax forms and payments.

 

If you have any further questions or concerns about printing your 1099s, please feel free to contact us. Our team is always available and eager to assist you. Have a great day ahead!