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January 26, 2025
Question

I am unable to record miles for 2025

  • January 26, 2025
  • 1 reply
  • 0 views

There is no option to save trips - I am unable to log trips/miles from 2025

1 reply

January 26, 2025

Being able to plan and keep your mileage records organized is crucial. Let’s work together to see how we can resolve and fix this to ensure your future trips are well-documented. Liesllpc.

 

There are instances when the page is not performing. It is due to a cache on your device/browser.

 

For Android device:

 

  1. Go to phone Settings and Select Apps
  2. On the tab, pick QuickBooks Self-Employed, look for Storage, then Clear Cache.

 

For iOS devices:

 

  1. Choose Menu (three lines) from the app.
  2. Select  Settings.
  3. Click Reset App Data.

 

Ensure you have the latest version of the app. Check the Google Play Store or App Store for updates.  

 

Moreover, make sure location services (GPS) are enabled.

 

If persists, you can install and reinstall the QuickBooks Self-employed application. However, if you're using a browser I'll be adding an article you can use as a reference: Troubleshooting browser problems.

 

Furthermore, check out this article for future reference on how to manually add trips: Manually track mileage in QuickBooks Self-Employed.

 

I'm here, if you need any further questions or additional assistance, please don't hesitate to let me know. Have a great day, and happy planning for your future trips!