I can no longer sign into the app. I have used it for a couple years and now it is coming up an error message. This happened once before. Any ideas?

I appreciate your effort in uninstalling and reinstalling the app, kjcard. Let me help you connect with our live support to assist you further.

Since uninstalling and reinstalling the Quickbooks Self-employed (QBSE) app doesn't fix the problem, I recommend contacting our Customer service directly. They're equipped with tools to check your account internally and investigate this issue further.

Here's how to connect with them:

1. Log into your QBSE account through a web browser.
2. Go to Help, and click Contact Us.
3. Enter a brief description of your concern and select Continue.
4. Pick either Chat or Callback.

For detailed information about their support schedule, check out this article: Get help with QuickBooks products and services.

Moreover, I've included this information to help you learn more about managing your QuickBooks Self-Employed for your convenience: QuickBooks Self-Employed Overview.

Keep us posted if you have other questions about logging into your QBSE account through the app. The Community is always here to lend a helping hand.