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May 12, 2024
Question

I can not set up a new user

  • May 12, 2024
  • 1 reply
  • 0 views

We are setting up a new account for our business and I keep getting an error that the function is not available and to report code 25625.  I've cleared cookies, made sure javascript is enabled and cookies are allowed.  Restarted the computer.  Tried different browser.

1 reply

May 12, 2024

Thanks for bringing your concern here in the Community about setting up a new user for your business, Anil.

 

I also recognize the efforts you put into the issue you've encountered. Let me go into details about this and provide some help.

 

Since you have encountered the same error while trying to set up a new account and have already attempted the troubleshooting steps, I'd suggest contacting our QuickBooks support team directly. They have the expertise and necessary tools to assist you further with required steps to enable setting up for a new user.

 

Here's how:

 

  1. Log in to your QuickBooks Online (QBO) company.
  2. Click the Help button at the top right corner.
  3. Go to the search tab, then select Contact Us.
  4. Enter a summary of your concern, then click Continue.
  5. Choose a way to connect with us. You can either choose to chat with us or have us call you. 

 

Additionally,  I'm adding this article to have more tips and resources while working with QuickBooks in the future: Help articles, video tutorials, and more.

 

I'm only a few clicks away from assisting you with your queries. Please know that I'm looking forward to having you again here in the Community. Stay safe.

July 21, 2024

Re: I can not set up Thank your helping us find help moron!