Question

I can't get in to my desktop version

Forum|Forum|1 year ago
January 5, 2025
2 replies
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My desktop version won't open for me because it needs internet explorer and apparently IE doesn't exist anymore. I can't even access my back up files on my thumb drive. I have like 2 more weeks of 2024 information to input to finish out the year. Any ideas? I've tried everything I know and nothing works.

QuickBooks Desktop

G

GianSeth_A

Once the QuickBooks icon clicked several times, there's some instances that it may not open immediately, eyoung. It's essential to program to give some time to load before proceeding with further troubleshooting.

I'll be providing here some troubleshooting steps. With this comprehensive utility tool for common issues in QBDT. Let me guide you on how to perform it. You can follow the steps below:

Close QuickBooks if it's running on your computer.
Download the most recent version (1.6.0.3) of the QuickBooks Tool Hub.
Save your file somewhere you can easily find it, like the Downloads or Desktop folders.
Open your QuickBooksToolHub.exe file.
Follow the on-screen steps to install and agree to our terms and conditions.
When your installation is finished, double-click the icon on your Windows desktop to open the tool hub. If you can't find your icon, do a search in Windows for "QuickBooks Tool Hub" and locate it that way.
In the QuickBooks Tool Hub, hit Program Problems.
Select Quick Fix my Program.
Start QuickBooks and open your data file.

Moreover, if QuickBooks still won't open, you can continue troubleshooting with some of our additional processes.

In the future, you can use the steps for Year-end on this article that I will share to you it ensures accurate records: Year-end guide, it ensures that all financial data is accurate, accounts are balanced.

As we wrap up another year, it's crucial to ensure all your data is accurately recorded and secured. We understand the challenges you've faced, especially with the transition away from Internet Explorer. Let's not allow technical hurdles to impede your progress. If you have more questions regarding the products, Hit the reply button below. Me and Our team will answer it right away. Have a great one and more power to your Business.

E

eyoungAuthor

Thank you for your suggestions, we tried all the scenarios but I still can't get in. I keep getting the same box saying that I need to turn on Internet Explorer for the program to run, but Microsoft got rid of it.