Skip to main content
May 26, 2024
Question

I connected my bank account, but now it won't let me upload transactions from my bank. I get an error message. Can anybody help?

  • May 26, 2024
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

May 26, 2024

Hi, Certus. I'm concerned that you've experienced this situation. 

 

I want to gather more information about this to lay out a solution. Can you please specify the financial institution used? Please provide the complete error message and include a screenshot of the issue. Any extra details you provide will be valuable for our investigation.

 

Please cover any personal identifiable information for security purposes.

 

 I'll keep an eye out for your response. We'll be around to help. Take care.

May 26, 2024

the error message says:

"Sorry, an unexpected error has occurred. We could not fetch your accounts from your bank"