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March 5, 2024
Question

I deleted a day of transactions imported from the Square app, how do I get those transactions back

  • March 5, 2024
  • 1 reply
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I deleted a days worth of sales transactions that were imported from the Square app. How can I reimport just that 1 day again? 

1 reply

March 5, 2024

I appreciate you using QuickBooks Online to manage your sales transactions, @cambermgmt.

 

I'll help you recover those deleted transactions imported from the Square App.

 

Since you only want to retrieve a day worth of sale transactions. You'll want to manually import them using the CSV file from the Square app.

 

Here's how:

 

  1. Go to the Bank Transactions menu.
  2. Select the the account you want to upload the transactions into.
  3. Click the Link account▼ dropdown, then select Upload from file.
  4. Tick Drag and drop or select files and select the file you downloaded from your bank. Then, choose Continue.
  5. In the QuickBooks account▼ dropdown, select the account you want to upload the transactions into. Then, select Continue.
  6. Follow the onscreen steps to match the columns on the file with the correct fields in QuickBooks. Then select Continue.
  7. Select the transactions you like to import. Then select Continue.
  8. Click Yes and hit Done.

 

This article can give you detailed information about this process: Manually upload transactions into QuickBooks Online.

 

If don't have the CSV file yet, you can reach out to the Square app Customer Support Team. They can also further assist you with the import process.

 

Alternatively, you can utilize the audit log to find those transactions. Then, take note of their details so you can re-enter them into QBO.

 

You can also check this link to learn how to switch to the Connect to Square app, as well as how to disconnect Sync with Square app in QuickBooks: Connect your Square account to QuickBooks Online.

 

I'm still all ears if you need further assistance with importing transactions. Just add your reply below, and I'll circle back to help you. Take care always.