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malhaar65
Feb 11, 2019 1:35 PM UTC
Solved

I have a Virginia-based S-Corporation (pass-through entity) and my state account number begins with a 38. The e-file setup form only allows numbers beginning with 30.

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Kristine Mae
Kristine MaeAnswer
Feb 13, 2019 3:45 PM UTC

Hello, Malhaar65.

 

We don't want our customers to feel inconvenienced. We're always striving to improve our products and services.

 

You're right though. QuickBooks is unable to support a pass-through entity code. We only support the code (30) for withholding taxes. You'll have to process these taxes in your state agency's website.

 

You're always welcome to get back to this thread if you have other concerns. 

 

 

 

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3 replies

Anonymous
Feb 11, 2019 2:41 PM UTC

Hello malhaar65,

 

The VA Employer Withholding Number format given by the state agency is 99-099999999F-999. Since you have the correct format, I recommend reaching out to our payroll support. They can help you enter it for you. 

 

You can get our phone number in this link: https://payroll.intuit.com/support/contact/?infosrc=qs&service=64.

 

If you have any questions, please let us know. We'll be right here to help. 

malhaar65Author
Feb 13, 2019 1:23 PM UTC

The support desk has not been helpful at all. I tried at the end of 2018 and was forced to file state on my own. I opened another ticket again for my current payroll, but to no avail. The support tech calls me, gets all the information, promises to call me back, and that never happens.

 

This is the error message I get.

The Account Number you entered does not match the required format '30-123456789F-123'.

 

Here's the help text at the bottom of the screen - that requires the account number to begin with 30. I suspect Intuit doesn't have the processes built for filing as a pass-through entity (Form 502W).

 

Help for New Employers
  • To get your VEC Account Number, register at Virginia's website (click I-Reg).
  • To get your Account Number, register at Virginia's website (click I-Reg). Each Account Number begins with 30, has your FEIN and the letter F in the middle, and three digits identifying your business location or unit number at the end.
  • The SUI rate for new employers is 2.51%.
  • Your deposit schedule is assigned to you when you register as an employer.
  • You can complete any part of this page and come back to complete the rest.

 

Kristine Mae
Kristine MaeAnswer
Feb 13, 2019 3:45 PM UTC

Hello, Malhaar65.

 

We don't want our customers to feel inconvenienced. We're always striving to improve our products and services.

 

You're right though. QuickBooks is unable to support a pass-through entity code. We only support the code (30) for withholding taxes. You'll have to process these taxes in your state agency's website.

 

You're always welcome to get back to this thread if you have other concerns. 

 

 

 

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