I have lost all my vendor banking information after the September 19th update for Bill pay

Thank you for bringing this concern, @Sheryl11_2. 

I understand the importance of retrieving your vendor's missing banking information for transparency purposes. Rest assured I'll be able to resolve this issue with you.

You can try logging in to your account and writing the bank information manually using an incognito or private browser. To get this done, here's how:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

You can also try clearing your regular browser's cache because it can help you access your websites properly. Or you can use another accessible browser to find all the missing vendor banking information.

If the issue continues, try contacting our Technical support team. They have specific tools that help you access those missing vendor banking information. Here's how:

1. Sign in with your QuickBooks Online company.
2.  Click on the Help icon in your upper right corner. 
3. Select Search, then click Contact Us.
4. Write your issue or concern and click Continue.
5. Choose a way to connect with them.

If you want to manage specific accounts or customers, or format layouts so that they can show up in the right place, you can check on this article: customizing reports in QuickBooks Online.

Don't hesitate to leave a comment below if you have any concerns. The Community is always here to help you.