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December 14, 2023
Question

I have QuickBooks / TurboTax Bundle when I go to Turbo it gives me pricing? I thought you get 1 IRS and 1 State filing for free?

  • December 14, 2023
  • 1 reply
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1 reply

December 14, 2023

Hi there, Gary.

 

We appreciate you informing us about the prompt you received when going through TurboTax. Yes, you're correct. You get one state and one federal return without filing fees when you subscribe to a tax bundle subscription. In this situation, we recommend contacting our Customer Care Team so they can check your account in a secure environment and determine the reason why you were prompt with the fees. We'll input the steps below:

 

  1. Go to Help (?) and select Contact Us. If you’re using the QuickBooks Self-Employed app, tap the + button and select Ask QB Assistant.
  2. Enter “talk to a human”, then select Continue.
  3. Select which way you want to connect with us.
  • Have us call you - Get a call from a support expert.
  • Chat with us - Start a conversation with a support expert.

 

See this article to check for support availability: Contact QuickBooks Self-Employed Support.

 

Additionally, we recommend visiting this page to learn more about how to generate reports that show annual tax and your federal tax payment: Get quarterly and annual tax info from QuickBooks Self-Employed.

 

You can visit the Community space anytime, Gary. Rest assured, we'll be here to assist you further if you have other QuickBooks subscription concerns or questions. Keep safe.