I inputted my bills in QuickBooks online. The balance for supplier bills is around $7,000, but the total balance on the supplier's main page is too high.

Hello there, RAWAN76.

Let me provide details on how the vendor/supplier's total balance works in QuickBooks Online. I'll also ensure you'll have accurate balance data on your end.

Please keep in mind that the total balance displayed on the supplier's main page is the sum of all the calculated transactions in QBO, such as bills, checks, and expenses. 

However, if you only have bills in QBO and the total amount of all recorded entries is more than typical, I recommend reviewing each of them and verifying if the amount being entered is correct. Then, make the necessary changes as needed so the figures are shipshape.

Here's how:

1. Choose the Expenses menu on the left panel.
2. Choose the Vendors section.
3. Locate the vendor profile and click it to see all the transactions associated with the person.
4. Click each entry and open it. Then, update the amount if needed.
5. Select Save and close.

If the issue persists, I recommend opening your QBO account in a private browser. Then, manage or review the vendor's balance from there. This is to rule out the possibility of a webpage issue that might cause you to display an incorrect amount.

Use these keyboard shortcuts based on the browser you're using:

• For Firefox or Microsoft Edge, press Ctrl + Shift + P.
• For Chrome, press Ctrl + Shift + N.
• For Safari, hold down Command + Shift + N.

If it works in incognito, you'll have to clear the cache of your regular browser. This removes the history or log of sites so you can start with a clean slate. If the steps above don't work, use another supported browser as an alternative.

Lastly, you may read this article to see multiple bill-pay services offered in QuickBooks so you can manage your open bills seamlessly: Learn about QuickBooks Bill Pay.

Feel free to reach out if you have any further questions or need additional guidance in managing vendor data in QBO. Your financial accuracy is vital, and I'm always here to support you every step of the way. Take care!