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December 26, 2023
Question

I just subscribed to quick books onlineBut the account is on hold due to update billing info

  • December 26, 2023
  • 1 reply
  • 0 views
I just subscribed to quick books online
But the account is on hold due to update billing info

1 reply

December 26, 2023

Hello there, trinathvendra.

 

I can see how holding your account prevents you from performing different business tasks seamlessly. Let me share information to help you fix this immediately.

 

To ensure your account will be released from being on hold, please make sure that you're logged in to the appropriate account and to update your billing information.

 

If the issue persists, I recommend contacting our customer care support team. They can securely access your account and identify the root cause of your concern to get you back to business.

 

  1. Sign in to your QuickBooks Online account.
  2. Select Help (?).
  3. Proceed to the Search tab and select Contact Us.
  4. Pick the topic you need help with or choose to Ask about something else, then enter your concern.
  5. Click on Continue.
  6. Determine how you would like to connect with our support.

 

Also, please consider checking their support hours to reach them successfully.

 

Moreover, you might want to scan this article to guide you on managing your subscriptions for more accounting features: Upgrade or downgrade your QuickBooks Online edition.

 

Feel free to click the Reply button for additional questions about the QuickBooks Online account on hold or other related concerns. We're always here to offer further assistance.