I keep getting an error message that says I need to update my EIN before paying a contractor via direct deposit. However, I have updated it and it's accurate.

Hello there, watson. Let me share some other steps that you can follow to address the error message you're facing while paying a contractor via direct deposit in QuickBooks Online (QBO).

As you mentioned, the updated EIN is accurately saved and applied but still has an error message that needs to be updated. Let's check if it's a browser-related issue. We can start by opening a private browsing window as it ignores previous browsing history. These are the keyboard shortcuts:

• Mozilla Firefox: CTRL + Shift + P
• Microsoft Edge: CTRL + Shift + N
• Google Chrome: CTRL + Shift + N
• Safari: Command + Shift + N

If you can pay a contractor via direct deposit with no error message, it's safe to say that it's being caused by your browser. Then, let's clear your regular browser's cache.

If the problem persists, we recommend contacting our customer support team for further assistance. The support representatives have the necessary tools to identify the root cause of the problem. Here's how:

1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. Select Contact Us and choose a way to connect with us:

•   Start a chat with a support expert.
•   Get a callback from the next available expert.

You can contact us from Mondays to Fridays, 6 AM to 6 PM PT, and Saturdays, 6 AM to 3 PM PT.

Furthermore, you can refer to this article to learn how to create, manage, or update payment schedules in your payroll: Set up and manage payroll schedules.

Feel free to use the comment section below for further questions regarding payroll or other QuickBooks-related concerns. I'll be right here to assist you. Take care.