Skip to main content
March 16, 2024
Question

I'm creating a sales receipt & put "Undeposited Funds" in "Deposit to" field. But there's an error message says, "Select an account for this transaction." Please help thx

  • March 16, 2024
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

March 16, 2024

Hello there, kong-meiwai-tita.

 

Thank you for posting here in the Community. I can share information about the error messages when you try to create sales receipts in QuickBooks Online.

 

I have also replicated the issue on my end, but I did not receive any error messages. To resolve the error message you encountered when creating a sales receipt in QuickBooks Online and selecting "Undeposited Funds" in the "Deposit to" field. You need to perform a basic browser troubleshooting. 

 

I can guide you through the process of basic troubleshooting.

 

Here's how:

 

  1. Try using a private or incognito browser.
  2. Restart your browser.
  3. Clear your browser's cache.
  4. Add Intuit as a trusted site.

 

You can also follow this link and learn how to resolve browser issues.

 

Additionally, for future reference, you can click this link to learn how to create single and import multiple sales receipts in QuickBooks Online.

 

Don't hesitate to drop by anytime you have additional questions about your QuickBooks. The Community and I will be happy to help you out.