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November 1, 2024
Question

I'm new to quick books and need to load and item that i have bought on buy now pay later. QB wont let me select bills so unsure how to do it

  • November 1, 2024
  • 1 reply
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1 reply

Bryan_M
November 1, 2024

Thank you for choosing QuickBooks, Christine. Let's work together to ensure you can select bills and finish your task with the item you bought. 

 

I'd like to know if there's an error shown when you try to select a bill. 

 

Please know that the Bill tab is in the Expenses section, where you can find all your Buy Now and Pay Later transactions.

 

If it's about creating a bill, go to the +New icon and select Bill from the Vendors column. You can read this article for more information: Enter and manage bills and bill payments in QuickBooks Online.

 

In the meantime, you can perform basic troubleshooting steps to help fix the issue of being unable to select a bill. Let's start by signing in to your account via incognito or private mode to avoid storing cache files that can cause odd behaviors when running web-based programs. Check out the shortcut keys below:

 

  • Google Chrome: press Ctrl + Shift + N
  • Microsoft Edge: press Ctrl + Shift + N
  • Safari: press Command + Shift + N

 

Then, select a bill. If this works, clear the cache of your regular browser to eliminate piled-up data. If the issue persists, you can use another supported browser or device

 

I'll also add this article to help you pair up bank or app transactions in QuickBooks Online: Match online bank transactions in QuickBooks Online.

 

Feel free to comment below for additional questions about managing your bill transactions. We'll be willing to help. Take care, and have a good day.