I'm trying to manually enter an expense. But the 'Help' screen continues to pop up and directing me to a page to view help steps. How can I remove the 'Help' screen?

Hello there, @michellaenterpri. Let me help you manually enter an expense inside QuickBooks Online (QBO) without having issues with the help screen continuing to pop up.

When you create an expense, the help screen section is usually hidden until it is clicked to access. However, in your case, the help screen is always visible without being clicked. To address this issue, I suggest performing some basic troubleshooting steps that could help you resolve this concern. This is to rule out the possibility of having issues with your browser. Know that browsers accumulate temporary internet files that can affect your browsing experience. Too many internet files can sometimes change how your QBO company behaves, resulting in errors when performing tasks. See the following keyboard shortcuts for suitable browsers to open a private window:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

Check out this article for a step-by-step process on clearing your cache: Clear cache and cookies to fix issues when using QuickBooks Online.

On the other hand, you may use this article as a guide for tracing bills and documenting the payments: Enter and manage bills and bill payments in QuickBooks Online.

Let me know if you have more questions about entering your expenses or any QuickBooks Online-related. I'm here to help. Have a good day!