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April 19, 2024
Question

I'm trying to shorten our company name on estimates and invoices, however I keep getting error code. What does error code 955 mean?

  • April 19, 2024
  • 2 replies
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2 replies

April 19, 2024

I found a thread that talks about the same error code happening.  It seems as though they know it's an issue, but haven't resolved it. 

 

https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/can-i-change-my-company-name-in-accounts-and-settings-i-keep/00/1419176

April 19, 2024

I want to make sure that this is taken care of, Pcampo.

 

I've checked our records and found out that we've received similar cases of users getting an error code 955 when attempting to shorten the company name. I recommend contacting our support team so they can add you to the affected user's list. They'll also notify you via email on updates about the issue.

 

Here's how:

 

  1. Go to the Help (?) icon.
  2. Click the Search tab, then Contact us.
  3. Choose a topic to connect with the right expert.
  4. Select how would you like to connect with us. 

 

If you want to personalize your estimates and invoices. I'll be adding this article for guidance: Customize your sales forms in QuickBooks Online.

 

If you require further assistance with any of the program's features or processes, please do not hesitate to let me know by responding below. Have a great day!