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Sherri M
January 20, 2025
Question

I need in person support for our Sales order fulfillment sheet issue

  • January 20, 2025
  • 1 reply
  • 0 views

How would you find a software expert to come onsite to help with unresolved issues.  We are having issues with Sales Order Fulfillment Worksheet pulling back in old data and not clearing out.  We have items in there that are 2 years old that should have been gone by now.  QuickBooks support and our IT person are unable to fix.  We have over 6000 lines in our Pick & Pack tabs.  I need help before it totally crashes.  

1 reply

M
Mark_AG
January 20, 2025

Hi there, Sherri.

 

I see you're dealing with a lot of data in your Sales Order Fulfillment Worksheet, and I can imagine the need to resolve this smoothly to keep things running efficiently.

 

While we don't offer in-person support, submitting your feedback through QuickBooks helps ensure your concern reaches the right teams for future improvements.

 

Here's how:

 

  1. On the top menu, go to the Help option.
  2. Select the Send Feedback Online option.
  3. Choose the Product Suggestion option.
  4. Enter your feedback suggestion.
  5. Click the Send Feedback button.

 

In the meantime, our support team is here to assist with additional troubleshooting or explore other options to help clear the old data and maintain your system's performance.

 

Furthermore, you can also consider setting up and using the Warehouse Manager in QuickBooks Desktop mobile.

 

Please know that we're always available to provide any support you need to ensure the accuracy of your business tracks. Feel free to reply below.

S
Sherri MAuthor
January 22, 2025

Mark, I have called Quickbooks 3 times and it still isn't resolved.

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