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May 30, 2025
Question

I need support to call a non US phone number

  • May 30, 2025
  • 1 reply
  • 0 views

Is this possible, as I can not add a non US number in contact information

1 reply

May 31, 2025

Hello, Steve. Could you please clarify where you are trying to add a non-US phone number in QuickBooks? Is it in the customer's details, on the vendor's side, or within Accounts and Settings? If it's in those areas, it's possible to add a non-US phone number there.

 

However, if you're trying to enter a non-US phone number for a scheduled callback, please note that only US phone numbers can be added for the contact information. In this case, you can reach out to our Chat Support team for assistance.

 

Here's how:

 

  1. Navigate to the (?) Help panel.
  2. Type your concerns into the Search bar.
  3. Click on Contac Us.
  4. Select on Chat with us and fill in the required information, leaving the phone number field blank since it’s optional.
  5. Once done, click Get a chat.

Additionally, you can edit your company settings to to customize your preferences, update your business information, or adjust features that align with your operational needs. 

 

If you have any further concerns, please feel free to ask. We're here to help you!