I need to adjust the placement of the data printing on my preprinted checks. Can i do this in qbo or is it a printer problem?

Hi, Sunny. Thank you for notifying us of the issue you are experiencing. We understand how runtime issues can disrupt your business activities within the program. We're here to share an update about this matter.

We have an ongoing investigation about this one that our engineering team is still working on a fix. Rest assured that our engineers are aware of this matter and are diligently working on a fix so you can get back to business seamlessly.

We recommend reaching out to our support team so that they can add you to the list of affected users and ensure that you receive email updates about the investigation's progress and get notified as soon as it's resolved. You can request that they add your name to the list of individuals affected. Then, provide this investigation number for easy tracking: INV-103523.

To contact support:

1. Click the Help (?) icon.
2. On the Assistant tab, enter Talk to a human.
3. Enter a short description of your concern and press Enter.
4. Select Contact Us to connect with a live support agent.
5. Choose how you'll want to get in touch with the support.
   • Start a chat with a support expert.
   • Get a callback from the next available expert.

Please ensure to review their support hours to know when agents are available. This way, you can contact them at a time that is convenient for you.

For a more comprehensive guide on the necessary measures and useful pointers, I recommend checking out this article: Fix print alignment for checks.

Lastly, I've got this resource you might need in case you need assistance with common printing problems: Troubleshoot printing paychecks, pay stubs, and forms.

Thank you for being a part of the QuickBooks community. If there is anything else that we can assist you with the preprinting check, please don't hesitate to comment below. We're always here to help you. Have a great day ahead!