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A
acogdoc
November 13, 2023
Question

i need to update mu Mac Pro to os sonoma. Will quickbooks support this system%3F%0D%0A

  • November 13, 2023
  • 2 replies
  • 0 views

I need to update my Mac Pro from monterey to sonoma.  The last time i updated the os, I lost all my quickbooks data and had great difficulty recovering it.   Will this happen if I update the OS now to sonoma?

 

2 replies

S
ShyMae
November 13, 2023

I understand the importance of keeping all data and having access to it, which is crucial for running a successful business, acogdoc.

When you upgrade to OS Sonoma, your QuickBooks data will not be lost or deleted. Before upgrading, it's essential to verify that your browser meets the system requirements so there will be no compatibility issues during or after the upgrade process.

 

These are the browsers that are supported on both web and mobile devices:

 

  • Google Chrome: version 78 or newer
  • Mozilla Firefox: version 76 or newer. 
  • Microsoft Edge: version 79 or newer
  • Safari: version 12 or newer (Mac only)
  • Opera: version 68 or newer
  • Samsung: version 10 or newer

 

Moreover, I'll provide articles to help you manage your transactions in QuickBooks. 

 

 

I'm still open to more questions, and if you need additional assistance in upgrading, tap the reply button. Best wishes! 

4
4Gal
November 13, 2023

@acogdoc 

Just to make sure. Are you using QB Online or QB Desktop?

A
AbegailS_
November 13, 2023

Hello there, @acogdoc. 

 

In order to provide you with the most accurate information, could you please confirm whether you are using QuickBooks Online (QBO) or QuickBooks Desktop (QBDT) version? This will help us ensure that we give you the right guidance regarding the update for Mac Pro to OS Sonoma. 

 

Just like any other application, QuickBooks for Mac can have compatibility issues when a new operating system is launched. If you're using the desktop version, a patch has been released to address the compatibility problem with Mac OS Sonoma. The users will only need to update QuickBooks in order to avoid any problem with their data. However, it is important to note that this patch is only for the supported versions from 2021 to 2024.

 

Here's how: 

 

  1. Open QuickBooks Desktop for Mac.
  2. Press Command + 1 to open the Product Information window.
  3. Check your current version and release.

 

The current release can be found in the release notes for each version of QuickBooks Desktop for Mac:

See this article for more details: Update QuickBooks Desktop to the latest release

 

If you need more guidance on QuickBooks for Mac, please check out the : QuickBooks Mac Plus User’s Guide.

 

We are dedicated to ensuring your satisfaction and success with QB Desktop software. If you have any additional questions or require assistance in navigating the software, we are here to offer the support you need to make your QB experience smooth and efficient.

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