Solved
I recorded 2 payments on invoices as usual but now it does not show up under add bank deposit.Deposit dates are entered correctly as well as the bank account.
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Hi, surfacesolutionshouston! Let's find the missing payments and deposit them.
Before depositing money into your bank, ensure customer payments are in the Undeposited Funds account. It will then automatically appear in the Bank Deposit window.
Follow the steps below:
- Go to Sales, then select All sales to find the invoice payment.
- Select the transaction to open, then choose Undeposited Funds in the Deposit to field.
- Click Save and close.
- You can now select + New, then select Bank Deposit.
For additional details, refer to this article: Find missing payments you want to deposit in the Bank Deposit window in QuickBooks Online.
Moreover, reconcile your accounts to match your bank and credit card statements.
Furthermore, seek assistance from QuickBooks Live Expert Assisted for guidance on monitoring customer payments.
Reach out again for further assistance tracking sales-related entries.
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