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A
AQuietPlace
December 24, 2023
Question

I tried to edit my company's date format, and it tells me that I was using QBO at the same time and finished first, so it could not be saved?!?

  • December 24, 2023
  • 1 reply
  • 0 views
For some strange reason, I am showing up as the Primary Admin instead of the Company Admin of my own company file.  I am really worried that someone else is in my file?!?

1 reply

J
JamesM4
December 27, 2023

Hi AQuietPlace,

 

Thanks for joining the QuickBooks Community. It's important you're able to navigate the program without running into issues. Don't worry, I'll be happy to point you in the right direction. 

 

Based on the details you've shared above, I suspect you may be experiencing a browser-related issue that's causing the issue. Clearing cache and cookies helps with fixing most browser issues. You can do this by following the steps in this article: Clear Cache and Cookies. I encourage you to give this a try on your browser when you get a chance. You can also check and manage the users on your account by clicking on the Gear icon > Manage users. 

 

Feel free to let me know what happens. I'll be here in case you have other questions.

 

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