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LBC_Emily
May 3, 2022
Solved

Icon Bar Bug: Black Text Backing

  • May 3, 2022
  • 1 reply
  • 0 views

Since I did the QB update this week, my icon bar has icon text highlighting.  It's driving me crazy, and I can't find a way to put it back to the normal icons.  Anyone have a fix?

Best answer by ChristineJoieR

Hello @LBC_Emily.

 

I appreciate your patience in this matter. I'm here to show you how to fix this issue with QuickBooks Desktop's Icon bar.

 

Let's change the preferences from the Desktop view. This way, we can change its color preference.

 

1. Go to Edit and select Preference.
2. Click the Desktop View, then tick the check box on the Switch to colored icons/light background on the Top Icon Bar.

 

After that, you can return them to their original form.

 

I've also provided a link where you can refer to while working with us: Help Articles for QuickBooks Desktop.

 

Get back to us if you still need further assistance with your Desktop preferences. I'm always here to back you up. 

1 reply

M
MirriamM
May 3, 2022

I appreciate you attaching a screenshot of the issue you encounter on the icon bar on your QuickBooks Desktop (QBDT) account, @LBC_Emily. 

 

Let me get the help you need to fix this. To start, I recommend updating your QBDT to the latest release. It will keep your software up-to-date and get the latest features and fixes.

 

After that, run the Quick Fix my Program tool from the QuickBooks Tools Hub. The latter helps fix common errors. To do this, here's how:

  1. Close QuickBooks.
  2. Download the most recent version (1.5.0.0) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). 
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.

 

Once done, run the Quick Fix my Program tool. Let me show you how:

  1. In the QuickBooks Tools Hub, select Program Problems.
  2. Select Quick Fix my Program.

 

If the issue persists, continue with the troubleshooting steps starting with Solution 2 in this article: QuickBooks Desktop fields display black instead of white.

 

For tips and other resources, you may visit our website for future reference: QBDT self-help articles.

 

Keep me posted how the steps above work for you. I want to ensure that your icon bar concern will be resolve. Take care always and have a great day ahead.

L
LBC_EmilyAuthor
May 5, 2022

Hello MirriamM,

 

I performed all of the fixes you mentioned and also went to the article you posted and started with Solution 2.  Unfortunately, the link to the driver update for Intel is broken.  It just takes me to a Microsoft error site that says I need to update my Internet Explorer to 5 or higher, which it already is.  No matter what browser I use, it gives me the same error message.  I think the link is incorrect.  I then followed all of the other solutions in that article, and still nothing worked.

 

I did restart my computer after running the QB Quick Fix my Program, and still nothing.  Is there something else we can try?

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