im tryring to purchase a subscription and it keeps telling me to create an account but I already have, what am I doing wrong?

Do you have a trial account for QB Online?

Hello there, sanders.

There’s one important information we’ll need to verify in logging into your account in QuickBooks Online (QBO). Thus, you can check the login credentials you’ve entered to make sure you’re routed to your company file.

Moreover, if you’re referring to be on our sales website to purchase a plan. You can click the Sign in link at the bottom of the page to add a subscription to an existing account.

Moreover, you can visit this article to start managing your QuickBooks Online account: Manage billing, payment, and subscription info in QuickBooks Online.

Let me know if you have more concerns about accessing your company file or any QuickBooks-related matters. Have a good one!