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A
Argos
August 4, 2023
Question

Income Tag

  • August 4, 2023
  • 1 reply
  • 0 views

I've created a tag group for "Income" however, when I go to use it in QBSE, I only see my expense tags. Can someone explain what's happening and how I can start seeing income tag(s)?

Thank you

1 reply

S
SarahannC
August 4, 2023

Hi there, Argos. I'm here to help you view the income tags in QuickBooks Self-Employed (QBSE).

 

Before anything else, I want to make sure we're on the same page. Can you share the steps of how you created the income tags? Did you do it within your QBSE account or through another application integrated in QBSE you used for creating tags? I also want to clarify in what area in QuickBooks you're trying to view the income tags.

 

Please know that all tags created in QuickBooks Self-Employed are supposed to appear in the system.

 

In your case, we can perform some basic troubleshooting steps to isolate this particular behavior. It'll help us understand why you're only seeing the expense tags.

Start using a private browsing window to ensures a smoother experience. Feel free to use the appropriate keyboard shortcuts.

 

  • Google Chrome: Ctrl + Shift + N
  • Safari 11 or newer: ⌘ + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P

 

If you can view the income tags, I recommend going back to your original browser and clearing its cache to start fresh. If the same things happen, use another supported browser. 
 

Let me know how these steps work for you. For any specific questions, troubleshooting assistance, or general guidance related to QuickBooks, you can always rely on this thread. I will promptly provide the necessary help to ensure your QuickBooks experience is seamless.

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