Inventory catagories not showing when creating a new bill and QuickBooks apparently cannot fix
I contacted support 4 months ago as when I am entering a bill and I click on add new inventory item it does not populate my existing categories as it did before as it now only gives an option to create a new category. I received 2 emails the same day I called where they claimed to be working on it so after 3 days I called and they said they are still working on it and that other users are having the same issue. After 4 months I have no confidence that they will fix it which is so disappointing as I am paying $90 a month for the subscription (They just raised it $10 last week) vs. the desktop version where I paid about $300 a year on average buying 3x versions since 2005. So I am paying 3x times more for a product that is worse than the desktop version but also does not work as well. I was also sent an emails so I could take a survey but when I clicked on the link it opened a window saying the survey expired, was hoping to take the survey as maybe would get this fixed as I am not going to call again as that was a waste of time.