Question
Inventory not pulling correctly when invoiced
Hello. I am trying to figure out why my inventory is not noted correctly when I invoice from sales orders. I ordered 72 items. All items are were in stock and available. However, when I invoiced the SO only 69 were recorded and invoiced. When I looked at the SO, it showed the item as being ordered but not available, which I did not notice at the time. I went back and checked the stock and there were over 300 of that particular item available. So the customer was given 3 free because the invoice did not show that the 3 were unavailable. This has happened a few times in the past as well but it's so infrequent that I can't figure out any kind of pattern. Any help would be appreciated.