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A
Alex Tan
October 9, 2023
Question

Invoice attachments

  • October 9, 2023
  • 1 reply
  • 0 views

Hello,

 

I am wondering to check if anyone else have issue when added attachement to the invoice and don't have the click buttom and when sent, the email don't have the attachment showing on it.

 

1 reply

I
Irene R
October 9, 2023

I understand how your attachments in invoices are important to you, Alex.

 

Upon reviewing our records, I found out that there is an ongoing investigation regarding invoice attachment. Rest assured that our Product Engineering team is determined to find a solution and fix this problem as soon as possible.

 

Since you’re experiencing this issue, I recommend you contact our support team. This way, you’ll be added to the list of affected users and receive status updates through email.

 

Here’s how:

 

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?).
  3. Select either tab to get started:
  • Assistant: Get quick, personalized answers. Select a suggested option or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
  • Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a call back from the next available expert.

 

I’ll be leaving you these articles if you need further guidance on how to customize and print your invoices in QuickBooks Online:

 

 

We appreciate your patience as we are still working on this. If you have any other questions about your invoices, leave a comment below. I'm just a post away. Have a good day!

 

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