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Shanel5
March 27, 2023
Question

Invoice numbers auto populating

  • March 27, 2023
  • 1 reply
  • 0 views

Hello,

 

I'm just wondering how do I get the invoice numbers to auto populate? Generally with a first invoice you would enter a number (ex. 001) The next time when you go into adding new invoice after the first one, it would automatically make the invoice number (ex. 002 because the last one was 001.) I am having to enter it in manually and it would just be easier if QB did it automatically.

 

Thank you!

1 reply

G
GlinetteC
March 27, 2023

It's unusual, Shanel5.

 

Ideally, QuickBooks Online automatically enters the invoice number sequentially. 

 

Since it isn't auto-populating when creating a new one, let's go through some troubleshooting steps to resolve the issue.

 

If you have a lot of cache in your default browser, QuickBooks might act in strange ways. About this, I recommend logging into your account in incognito mode to determine if the issue is with the browser.

 

Here are the shortcuts for the keyboard:

 

  • Ctrl + Shift + N (Google Chrome)
  • Ctrl + Shift + P (Firefox)
  •  Control + Option + P (Safari)
  •  Ctrl + Shift + P (Microsoft Edge)

 

Create an invoice after logging in to see if the number populates automatically. If resolved, return to your default browser and clear your cache. Alternatively, you can also use other supported browsers.

 

Once everything is back to normal, you can check these articles to learn about personalizing your sales forms:

 

 

Please let me know if you continue to have issues with invoice numbers. I'll be here every step of the way.

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