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chris190
June 20, 2024
Question

Invoice Sent out from Reoccurring Transaction

  • June 20, 2024
  • 1 reply
  • 0 views

With all the changes to QuickBooks Online invoices sent out from a reoccurring transaction are now being sent out at 11 AM instead of the middle of the night.  What is happening?  How can I adjust the time back to what it was before?

1 reply

C
ChristineJoieR
June 20, 2024

Recurring transactions are made depending on your time zone or on volume, Chris190. I'll ensure you can submit feedback to our product designer in QuickBooks Online.

 

I encourage you to submit your feedback and share this topic about modifying the recurring transaction schedule delivery time. This way, our system developer may consider adding a feature in QuickBooks Online.

 

Follow the steps below:

 

  1. You can go to the Gear icon.
  2. Under the Profile column, press the Feedback button.
  3. Write your product suggestion, then click Next.

 

Furthermore, our Product Development team receives your thoughtful comments (QBO) through the feature request tracking QuickBooks Online Feature Requests website.

 

I've included these resources for more information about editing the recurring templates and setting the time for your recurring transaction:

 

 

Post your follow-up concerns here regarding recurring transactions. I'll ensure everything is sorted out for you.

C
chris190Author
June 20, 2024

This functionality recently changed with all the other changes that have been made in QuickBooks online.  If you use the Recurring Transactions and make an invoice template.  Those invoices used to be sent out in the early hours of the AM.  The developers have changed functionality and now those automated invoices come out at 11 AM in my time zone.  I did not ask for this change.  But I find it annoying.  When automated invoices come out in the middle of the night it is better.  This way this is one of the first emails a customer will see when they get up in the AM.  Now with the time switch the invoice gets lost in the middle of the day emails.  You charge me more each month for my subscription and you take away things that were working.  Now I want the ability to have a time when those automated invoices get sent.  I am able to pick the date  - now let me pick the time since you changed some code when making all the other improvements.

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