iPhone number keyboard in invoicing.

I recognize the importance of entering the appropriate amounts in invoices using the QuickBooks mobile app on your iPhone, ELFarnsworth. Let's work together to ensure you can resume your tasks smoothly.

Beforehand, did you encounter any error messages when managing an invoice? Adding additional details will help us determine its cause. A screenshot would be a great help, too.

I understand you previously relied on a keyboard button for basic operations (addition, subtraction, multiplication, and division) to facilitate the invoice process, particularly the subtraction button to indicate discounts or credits on invoices.

Sometimes, unusual behaviors like this have caused data damage or stored cached files in your QuickBooks app. Let's reset the app data to refresh your device and set it to its default state. To guide you with the troubleshooting steps, refer to these steps:

1. Go to Settings and tap General.
2. Click iPhone Storage, then select the QuickBooks Online app.
3. Tap Offload App. This will free up the storage without deleting your app's documents and data.

Additionally, let's ensure you have the latest version of the mobile app installed when creating an invoice. I recommend uninstalling and reinstalling the QuickBooks app to troubleshoot bugs that affect the program. You can visit this article to do so: iTunes App Store.

Furthermore, if the issue persists and this process doesn't restore the functionality. I would recommend contacting our Live Support Team. They have the necessary tools and expertise to thoroughly examine its underlying cause and identify the most appropriate resolution.

I've also added these articles to help you manage invoices and their payments within the program:

• Create invoices in QuickBooks Online
• Record invoice payments in QuickBooks Online

Keep me posted if you have questions besides creating invoices in the mobile app. The Community space is always here to help. Have a fantastic day ahead.