Question

Is anyone else finding QBO to be running slow today?

Forum|Forum|2 years ago
January 16, 2024
2 replies
0 views

I uploaded 20 or so receipts earlier for processing. 40 minutes later and they are still sitting in "processing". I've also been entering expenses and reconciling - it has been slow moving between fields and taking a couple seconds to load prefilled accounts and things like that. I'll tab past a field because it looks correct only to have it change a second or two later.

QuickBooks Online

D

DebbieLastCallAuthor

I'll add that I have:

- Closed all windows

- Cleared my history / cache

- Checked my internet speed /connection (it's fine)

To be honest, it has seemed slow for a few days now. I even commented to my husband about it a couple days ago, but today it's impacting my ability to work.

S

ShyMae

Let me provide some tips to improve performance in QuickBooks Online, Debbie.

Please know that Intuit recommends Chrome to get the best experience possible. If you're already using it, update to the latest release by going to the Chrome menu and selecting Help, then About Google Chrome.

Ensure your operating system is up to date, and you meet or exceed the System Requirements for QuickBooks Online.
Verify your internet speed (bandwidth) is not limiting your QuickBooks Online experience. Run a Google Speed Test to confirm your bandwidth/the speed of your connection. To better understand the results of the Google Speed Test, read over how they are determined and what they mean.

Moreover, I'll provide an article to help you choose the appropriate detail type for your transactions when you create a new account or category: Learn where QuickBooks Online detail types appear on your tax forms.

For guided information when reconciling your account, check out these articles:

You can rely on me whenever you need assistance with any QuickBooks-related queries. Your experience is our top priority.

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