Question

Is anyone else having filing errors for 1099 forms?

Forum|Forum|2 years ago
January 23, 2024
1 reply
0 views

I can get all the way up the point of submitting and when I tell it to submit the forms it gives me the following error message :Sometime Went Wrong. Please try again later". I have been getting this message for two weeks and I cannot get quickbooks to correct it. Anyone else having this problem?

QuickBooks Online

S

SheandL

Hello there, susi2.

I recognize the urgency of resolving this issue about successfully e-filling your 1099s in QuickBooks Online (QBO). Currently, there's an open investigation that is connected to this issue. Rest assured that our product engineering team is aware of this situation and is actively working on fixing it.

In the meantime, you can reach out to our support team so they can add you to the list of affected users and notify you once this concern has a resolution. To do so, here's how:

Sign in with your QuickBooks Online company.
In the upper right corner, click on the Help icon.
Select Search, then click Contact Us.
Write your issue or concern and click Continue.
Choose a way to connect with them.

You can visit this article if you want to learn more about what to prepare for this year's payroll: Year-end checklist for QuickBooks Online Payroll.

I appreciate your patience in this kind of matter. Please don't hesitate to get back to us by replying to this post if you have further questions regarding e-filling 1099. We're always here to assist you.

S

susi2Author

Thank you for your reply. I am already on the list and have reported in several times now. I understand that your engineers are working on it--what I also need to understand is what is to happen if you do not fix it in time for me to make the deadline which is rapidly approaching. Are you making an alternate plan?

J

JamaicaA

Hi there, @susi2.

I recognize the importance of submitting 1099 forms on time. Please know that our experts are doing their best to resolve this matter quickly.

In the meantime, you can subscribe to Contractor Payments on step 4 of the filing process. It's only possible for those businesses without a payroll subscription. Otherwise, the companies with payroll subscriptions might consider filing outside of QuickBooks.

Once settled, you can keep a copy of the forms by following the instructions in this article: Print your 1099 and 1096 forms.

If you need to revise 1099-NEC or 1099-MISC forms after you e-filed them, see this article for further guidance: Correct or change 1099s in QuickBooks.

I appreciate your patience during this challenging time. Rest assured that we'll update this thread once resolutions are available. Take care.

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