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A
arkvalleyinfo
February 11, 2019
Question

Is there a way to restore a deleted journal entry?

  • February 11, 2019
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

J
JamesDuanT
February 11, 2019

Hello gshester,

 

We won't be able to restore deleted journal entries or other transactions. Wen can only view the details of the deleted journal entry through the Audit Log and recreate them manually.

 

Here's how to view the details of the deleted journal entry:

  1. Click the Gear icon and select Audit Log.
  2. Click the Filter button and select All Users in the Users field.
  3. Select All Dates in the Date field.
  4. Under Events, mark the Transactions box.
  5. Select Deleted/Voided Transactions in the Show: field.
  6. Click Apply.
  7. Look for the deleted journal entry and click View.
  8. Click the added history and take note of the details.

Here's how to recreate the journal entry:

  1. Click the Create menu (+) and select Journal Entry.
  2. Enter the Journal date and other details.
  3. Click Save and close.

Let me know if you need anything else.

    A
    Ayush
    July 22, 2020

    Till step of selecting the tool box of "Transactions" it works but there is no option of "Deleted/Void Transactions" after that.

     

    How do I see the details of the deleted transaction, I know the Journal no. and Journal date but not able to find the details

    Candice C
    Candice C
    July 22, 2020

    Good Morning, @Ayush. 

     

    I've got you covered. It only takes a few easy steps to view a deleted transaction through the Audit Log. Just follow the steps and visual guide below. 

     

    1. Go through steps 1-4 from my colleague post above. 
    2. Click on the Show: Transactions drop-down arrow and choose Deleted/Voided Transactions. 

     

     

           3. Press Apply. 

           4. Locate the transaction and select View in the "History" column. 

     

    Now you'll be able to successfully view the details of the deleted transaction. 

     

    I’m only a couple of clicks away if you need anything else. Have a splendid Wednesday!

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