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Ivan Slesarenko
July 19, 2024
Question

Item error

  • July 19, 2024
  • 1 reply
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We’re having an issue with the Item Charge. The API says it doesn’t exist, but we see it on the website. This blocks our synchronization as we can’t retrieve or create it.

1 reply

S
ShangY
July 19, 2024

Welcome to the Community, Ivan.

 

Since this is an API concern, I'd recommend contacting our Intuit Developers to locate the item charge and configure the connection between QBO and your website. Here's how to reach them:
 

  1. Head to the Intuit Developer Community page.
  2. Click Find a Forum.
  3. Choose QuickBooks Online (QBO).
  4. Click Ask a question.
  5. Post your concerns and click on Ask.

 

 

I'm also including this article to help you track and manage your financial reports in QBO: Run report in QuickBooks Online. 

 

Please let us know if you have other concerns with the features inside QBO. We're always here to help. Have a good one.

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