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V
vstrnad
July 22, 2024
Question

Journal Entries Import - Error 404

  • July 22, 2024
  • 2 replies
  • 0 views

Hi,

I'm having trouble accessing the Import Data - Journal Entries page in my sandbox. When I click on Settings > Import Data > Journal Entries, I receive an error message: "We're sorry, we can't find the page you requested. You may have incorrectly typed the address (URL) or clicked on an outdated link."

Could you please advise on how to resolve this issue?

Thank you.

 

2 replies

D
Deity Alpha
July 22, 2024

Are you using QBO US version or another region?

E
Ethel_A12
July 22, 2024

It is not the experience we want you to have while using the service, @vstrnad. Rest assured, we are committed to helping you import Journal Entry data.

 

I'll guide you to the appropriate support so that you can proceed with asking for assistance on the Intuit Developer page.

 

While the Community can provide troubleshooting solutions and answers to specific concerns, there may be certain information that only our Intuit Developers can provide.

 

To effectively assist you, I suggest reaching the specialized Intuit Development Support team. They will assess the situation and offer you an appropriate solution, allowing you to move forward with posting a question on the Intuit Developer page.

 

Here's how:

 

  1. Go to this link: https://help.developer.intuit.com/s/.
  2. Choose the QuickBooks product relevant to your integration.
  3. Click on Ask a Question.
  4. Sign in and follow the prompts appearing on the screen to continue.

 

Here’s an article that provides more in-depth information about the new app and compliance process: Develop your app.

 

We're delighted to welcome you to our Community. If you have any questions or concerns import Journal Entry data, don't hesitate to ask. We'll do our best to assist you. Have a great day!

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