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bwmht
January 21, 2024
Question

Landed Cost

  • January 21, 2024
  • 1 reply
  • 0 views

We have set up landed cost on our quickbooks and have successfully allocated freight and duty bills to recieved goods.  However, we just stumbled upon a situation where landed cost is not working. 

 

Often times, we will get 1 Invoice from our vendor that has 2 purchase orders on it so when we recieve the item with bill, we click both of the POs that are being recieved/ billed.  

 

We have found that landed costing does not work when there are 2 POs on one invoice.  You go through the whole process but at the end when you click post to bill -- nothing happens.  The cost of the goods does not change to account for the freight or duty. 

 

Please help as we can not split invoices to be one purchase order per invoice. 

1 reply

S
SarahannC
January 21, 2024

Hello there, boom.

 

I want to help and provide exact information about your concern. However, I still need to gather more details about it. Can you tell me more about it?  Are you trying to allocate the landed costs to specific items from each purchase order, or are you looking to allocate the landed costs to the entire invoice regardless of the purchase orders listed on it? 

 

Are the POs using the same items? Also, did you get an error when you tried to post the bill? I would appreciate getting more information from you. This way, I can provide the right amount and solution to your question.

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bwmhtAuthor
January 23, 2024

Hello, 

 

Im sure at some point, that will be a situation where we are trying to allocate freight to only certain items in the PO.    But in the current scenario, each PO just had one item. We "received with bill" in full on each item on 2 separate POs, combining them on the bill.  Once we went to do the landed cost we were able to go through the whole process but the price did not change at the end and nothing populated in the Expense tab. 

 

We did more trouble shooting over the weekend and today because it worked on some items and not on others. We discovered that the error was we had a " symbol (for inches) in our product description and that was why it would not let us calculate the landed cost.  Once we took that symbol out, the landed cost worked as it should.

But we had other items that had a " in the description and those worked just fine.  We are not sure why it works with some items and not others.   Hoping there are no other glitches as we were set back a couple days in our set up trying to troubleshoot this issue. 

 

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