License information email - Phishing or not?
I've received two emails from [email address removed] alleging I contacted intuit about license information. I had not, so I clicked a link that allegedly would connect me to customer service.
You’ve received this email as you or someone from your company has requested your QuickBooks license information. If you didn’t initiate this request, reach out to us.
Is this even a legitimate link at all? That link asks me to login, I do and then I open a chat session to talk to support. Chat takes FOREVER and then wants my account number AGAIN. I terminate chat and attempt to call intuit directly @ [removed]
Is [removed] a valid phone number for intuit?
That number is answered by AI who automatically recognizes my phone number and account and emails me an attempt to link me to support articles on phishing. I tell the AI to connect me to an operator. I connect with an operator with horrible English who proceeds to want to ask me my account number AGAIN and tells me the email I received WAS a phishing email and to not give out any personal information. While on the phone I attempt to forward the email to [email address removed] as specified on the email just for the email to bounce back.
At that point I no longer knew if I was even talking to anyone with intuit ever so i terminated the call. I forwarded the emails to [email address removed] which I pray to God is a legitimate email for intuit security. Logged back into my intuit account and changed my login password.
It's now been an hour and a half and I have not been able to come to any type of conclusion with this situation.
I'm just going to delete quickbooks, this has been a nightmare.
It's now been an hour and thirty minutes