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April 29, 2025
Question

Lost Conection In my account

  • April 29, 2025
  • 1 reply
  • 0 views

Hello I have problem with my QB someone make a update, now I have problem the system tellme We can't find a fyle

1 reply

Candice C
April 29, 2025

Good morning, @atgboost

 

Welcome to the Community! I'd be more than happy to help fix your connection within your QBDT account. 

 

To clarify, you're needing help with finding your file or opening your file after someone made an update on the system? If not, please let me know some other details so we can better assist you. 

 

If so, let's try doing a few troubleshooting steps to help:  

 

Solution 1: Run Quick Fix my Program from the QuickBooks Tools Hub

Solution 2: Check if the issue is with your file or the program

Solution 3:Run the QuickBooks Install Diagnostic tool from the Tools Hub

Solution 4: Repair your QuickBooks Desktop installation

Solution 5: Re-Install QuickBooks Desktop

 

To review detailed instructions on how to perform these actions, check out this guide

 

I'll be waiting for your response!