LVL_ERROR--Error: Unable to read company file attributes - owner id = {xxxxxx...}
Hello,
We're getting this error when running Condense on our company file. We've noticed we can run a condense successfully back to 1/1/2018. But if I try to do 1/1/2019 we get the error in the QBWin.log file: "LVL_ERROR--Error: Unable to read company file attributes - owner id = {....." - It shows some numbers/letters for the owner id, but not all of them.
We've been in touch with Data Services, they say we have negative inventory. I don't understand how that can be the problem when it allows us to condense to 1/1/2018... we had negative inventory then too. (Fixing the negative inventory would be a last resort as there's some 14000 records on 1200 products going back to 2009, many of them discontinued or products like gift cards that you don't order)
I'm hoping I can figure out what's triggering this issue. Any help would be appreciated. Thanks!
