"Manage users" is not working? It doesnt show up as an option, and when I search for it and clocik it, it says "We're sorry we cant find the page you requested"

Hi there,

I love to help you with your issue with QuickBooks Online (QBO).

To be sure we're on the same page, I'd like to verify if you mean the manage user option isn't showing on the gear icon at the top of your QBO account. Also, where did you search for it when you encountered an error? Any extra information is much appreciated.

On the other hand, as I checked our records, there have been no reported cases of other customers experiencing the same problem. We can narrow it down by performing basic troubleshooting to refresh your QBO account.

To begin, log in to your QBO account via incognito mode or a private window. This way, it confirms if the cache is the cause.

Here's how:

• Press Ctrl + Shift + N (Google Chrome).
• Ctrl + Shift + P (Firefox).
• Control + Option + P (Safari).

Once logged in, try to check if everything is now working. If yes, go to your default browser and clear the cache. See Clear cache and cookies to fix issues when using QuickBooks Online for more information. 

Otherwise, switch to a different browser like Firefox, Google Chrome, or Safari. The one you are currently on may be having a temporary issue with QuickBooks, and using a new browser for the moment will allow you to get back to work.

You may also visit this resource to know what computer and browser you need for the best QuickBooks experience: System requirements for QuickBooks Online, Accountant, and QuickBooks Self-Employed.

For more details on managing users, visit this article for a guide: Add and manage users in QuickBooks Online.

Let me know if you need further assistance. I'm always here to lend a helping hand. Take care.