Migrate back to Quickbooks Desktop?
Hello all.
Need help and advice.
We are a very long-time QuickBooks desktop user. Recently, we decided to give QuickBooks Online a try and migrated from QuickBooks Enterprise to QuickBooks Online about a month ago. The migration seemed to be okay after using the QuickBooks Online. We decided that it is lacking a lot of features or at least harder to navigate since we are used to using the QuickBooks Desktop. We made a decision to go back to QuickBooks Desktop. After spending considerable amount of time, found out that we had to upgrade our online version to be able to export the data. I went through the process and it seemed like the migration from online to desktop went ok. Yesterday we realized there is a lot of information seems to be missing. I presume during export and import process some of the data may not have been transferred.
Would it be better to go back to our original desktop backup from a month ago and manually enter transactions for the last 30 days in the desktop version? If so, is there an easy way to figure out what was added in the last 30 days in the QuickBooks Online version?
Is it also possible that the export from the online may have been done incorrectly? If we can get help from QB, who should we contact, the online support, desktop support or migration support?
Please advice. We need to get back to desktop as soon as possible.
Thank you
