Question

Migrating from Online to Desktop

Forum|Forum|2 years ago
January 31, 2024
2 replies
0 views

I have followed all the steps and I am at the point where I open the Migration Tool and find the xml file. When I open the tool this is what I see. I have uninstalled and re-installed the migration tool, and I get the same results. I was online chatting, but after 15 minutes of identifying myself and declaring that was my only problem, I was told it would require a screen share and 20 minutes to go through the process. Surely not! Has anyone else encountered this issue with migration?

Non-Product Specific

G

GlinetteC

I'll assist you in migrating QuickBooks Online data to QuickBooks Desktop, Yogi.

Could you please confirm which version of QuickBooks Desktop you are using? You might be using an outdated version or a Mac. Please note that we can move data for Windows. Providing further details would assist me in offering an accurate troubleshooting solution to resolve the prompt message that appears when opening the Migration tool.

In addition, I'm adding this article for the step-by-step guide on the conversion process: Move your QuickBooks Online data to QuickBooks Desktop.

I'll be around and be sure to look forward to your reply. Thank you!

Y

YogiAuthor

I am using desktop for Accountants 2022. I can follow the steps but when I open the migration tool, the display message is cut off and there are no scroll bars. All I can see is Browse to find the HTML and enter it; the rest of the visible words overwrite each other, no buttons

4

4Gal

@Yogi

Which QB Desktop year version do you have? Have you tried using QB Desktop 2021?