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michelle1203
May 29, 2025
Question

Mileage

  • May 29, 2025
  • 1 reply
  • 0 views

We have mileage listed as a Product/Service and we charge our customer that expense when we travel for a job and never had a problem.  Today when we enter mileage, for example 204 miles becomes 2:04 and charging by the hour.

Did something change?  I can add mileage in as a delayed charge but that takes extra time.

1 reply

J
JeraldR
May 29, 2025

Let me clarify some questions about how you track your mileage in QuickBooks, Michelle.

When you mentioned entering the mileage wherein 204 miles becomes 2:04 and charging by the hour, did you go through +New, select Expense, and check the billable box to charge the customer? Or did you enter the mileage in QuickBooks Time under the Time Entries tab? This information will help us respond more accurately.

If you were able to successfully enter it previously, let's consider the possibility of this being a temporary browser issue. You might consider clearing your cache and Intuit-specific cookies or using other supported browsers and devices.

Additionally, for future reference, check out this article that shows you how to view mileage in Time Entries, Payroll Reports, and Mileage Reports, as well as how to edit mileage on timesheets: View and edit mileage tracking in QuickBooks Time.

Please share in the comments how you track your mileage in QuickBooks, so we can provide a more focused response. We're here to help!

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michelle1203Author
May 31, 2025

We enter our mileage in the timesheets right in QB online.  Anything under 100 miles will work.

We don't have the ability to use QB Time to enter mileage.

E
Erika_K
May 31, 2025

Thank you for getting back to us and letting us know about the product you're using, Michelle.

 

The Timesheet feature in QuickBooks Online (QBO) is specifically for tracking hours worked. When you entered mileage under 100 miles, QBO interpreted those entries as hours. Now, let's make sure you record your mileage correctly. Here's how you can do it:

 

  1. Navigate to the Expense menu and choose Mileage.
  2. Select the Add Trip green button.

  3. Enter the necessary information.
  4. Once done, click Save.

 

Additionally, please note that the mileage function in QBO is to track trips and vehicle information throughout the year for tax deductions. Since you want to charge your customers for mileage, consider using the billable expense feature available in QBO Plus or Advanced.

 

You'll have to create a dedicated expense account first to track these mileage expenses for reimbursement to your customers. Moreover, I recommend consulting an accountant to ensure proper mileage management.

 

You can browse this article to learn more about recording business miles for one or more vehicles: Automatically track mileage in QuickBooks Online.

 

For follow-up questions about tracking miles in QBO, hit the Reply button. The Community and I will be here to support you with anything you need.

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