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R
R_Crane
January 21, 2019
Question

Missing Local Colorado Sales Tax Jurisdiction

  • January 21, 2019
  • 3 replies
  • 0 views

Hello,

 

I discovered that the Automated Sales Tax within QuickBooks Online is missing a local Colorado sales tax jurisdiction.  The jurisdiction is "Southeast Jefferson County LID".  I discovered this when I couldn't get the sales tax price to match, when I compared it with the AvaTax sales tax calculator.  AvaTax has the additional 0.5% "Southeast Jefferson County LID" sales tax that QuickBooks Online does not seem to have.

 

Is there a way to confirm if QuickBooks Online has this local jurisdiction in their Automated Sales Tax Database?

 

Thank you.

 

3 replies

A
Anonymous
January 22, 2019

I can help get your sales tax rates sorted out, R_Crane.

 

If your business is not located in any of the cities below, that's the reason why the "Colorado, Jefferson County" tax rate of 0.50% isn't showing up on your sales forms.  

  • Arvada
  • Westminster
  • Wheat Ridge
  • Golden
  • Buffalo Creek
  • Conifer
  • Littleton
  • Evergreen
  • Idledale
  • Kittredge
  • Pine
  • Lakewood

You may wish to reach out with your state agency to check if you are oblige to pay Jefferson County tax. 

 

If you have any questions, please let us know. We'er to help. 

 

 

 

R
R_CraneAuthor
January 22, 2019

Hello,

 

Thank you for your help.  We are located in Golden, Colorado and do see the Jefferson County, Colorado sales tax being calculated.  What we do not see is an additional 0.5% local improvement district tax that we see when calculating this delivery through AvaTax, as well as the Colorado State website sales tax calculator.  On each of these calculators I'm getting a total of 5% sales tax.  QuickBooks Online is calculating a sales tax rate of 4.5%, because it is leaving out the "Jefferson County SE Lid" 0.5% local improvement tax.  My order is going from Golden, CO to Littleton, CO.

 

Unfortunately unlike AvaTax, I cannot find a way in QuickBooks Online to confirm if this local improvement district tax is in their database.  I have been a user of AvaTax and I've been debating switching to using the Automated Sales Tax within QuickBooks Online, yet I'm getting this discrepancy.

 

Thank you.

AlcaeusF
AlcaeusF
January 22, 2019

Hello there, R_Crane.

 

Thank you for getting back to us and adding more clarification about the local improvement tax. I'm here to help provide the support you need to correct the sales tax rate.

 

For those users with the Automated Sales Tax feature enabled, I recommend giving us a call. One of our Phone Support Specialists will need to check your account in the system to determine if the local improvement district tax is in the database.

 

Here's how you can reach them:

 

  1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
  2. Select QuickBooks Online.
  3. Choose a topic.
  4. Scroll down and click Get Phone Number.

Please get in touch with me here should you have any additional questions or concerns. The Community will keep an eye out on your response.
 

I
ID Promotions
March 10, 2020

Welcome to 2020,  

This issue still has not been resolved.  Figure that over the last 2 years someone might address this  but nope.

T
thaymaker
March 27, 2020

I'm having the same issue. It is causing me to under collect in many jurisdictions. We end up paying the taxes ourselves. Quicken did give me the ability to set up my own custom rates, and they imported the ones I was using before switching to automated calculations, but half of them give me an error now and won't save. This has really screwed up my ability to collect the correct tax amounts. Its not just LID that is missing from my calculations, but MHA, RTA, MDT, MTS, HSD, PSI, and HSA as well (as far as I can tell thus far). The only special jurisdictions I do see calculate property is RTD and CD. CITY is even missing for Denver. This is not right and I just wish I could revert to using my own earlier tax setup.

 

Quickbooks Online, if you're listening, look at the attached document showing all the taxing requirements in Colorado.

J
Jason SM
November 5, 2024

I just found out that QBO invoicing hasn't been charging sales tax for any of my Denver clients this year!!!! Invoicing through quickbooks online has been an incredibly bad experience all year but this is over the top. The product very clearly communicates to you that tax is being automatically calculated. Then, come to find out it's only charging State and RTD?!! Even the rep I spoke with said that this is terrible! I'm told I have to add it manually every time. I am going to be out thousands of dollars that I don't have because of this constantly inept global corporation. What is happening?!!

J
jeanbiverly_
November 5, 2024

Hello, Jason. I appreciate you sharing your experience with the sales tax issue in QuickBooks Online (QBO). Accurate invoicing is crucial for businesses as it affects compliance and revenue.

 

The sales tax setup in QBO for your Denver clients may need adjustment. You'll need to ensure all relevant sales tax rates for Denver are properly configured. This can help guarantee that taxes are automatically applied to your invoices in the future.

 

Here's how:

 

  1. Navigate to Sales, then choose Customers.
  2. Select your customer to expand their info.
  3. Click Edit at the top.
  4. In the Additional info section, review the rate from the Sales tax rate dropdown.
  5. Hit Save.

 

 

You can also run a report to see which customers are marked as taxable. Just follow these steps:

 

  1. Go to Taxes and open the Sales tax tab.
  2. Select an agency.
  3. Scroll down to the Reports dropdown button and choose Taxable customer report.

 

 

For additional details, visit this article: Default customer sales tax rate.

 

I'll be attaching these articles for more insights on automated sales tax: 

 

 

If you need any more help navigating the sales tax settings, feel free to reach out. I'm here to support you in getting the most out of QBO. Take care.

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