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Connie 72
February 26, 2023
Question

MISSING PDF COMPONENT

  • February 26, 2023
  • 2 replies
  • 0 views

I recently upgraded to QB desktop 2021 on a new laptop running Windows 11.

Now every time I open QB I receive a message telling me I am missing a PDF component. I am able the file and print my PST & GST returns but they don't show up in "previously filed", however I am able to find them in the journal entries.

I have downloaded and ran the QB Tool Hub and did all the suggestions but nothing has resolved the issue. Please help me as I fear what else this may be affecting that I haven't discovered yet!

TIA

 

    2 replies

    A
    Archie_B
    February 27, 2023

    Good day, Connie 72. 

     

    Allow me to provide troubleshooting steps to fix the error about the missing PDF file component in QuickBooks Desktop.

     

    Since you've already run the QuickBooks Desktop Tool Hub and the outcome is still the same. Let's run a program repair for QuickBooks through the Windows Control Panel. But before you proceed with these steps, be sure to create a backup of your company file to avoid any data loss.

     

    To repair:

     

    1. Close QuickBooks and restart your computer.
    2. Open the Windows Start menu, then select Control Panel.
    3. Select Programs and Features then Uninstall a Program.
    4. Click QuickBooks from the list of programs, then click Uninstall/Change. This will open the repair window.
    5. Select Continue, or Next.
    6. Click Repair, then Next.
    7. Once it's done, select Finish.

     

    After that, update QuickBooks to the latest release to download the most recent fixes and security updates.

     

    If the issue still persists, you may proceed and follow the second solution outlined in this article ( Solution 2: Restart and reset your temp folder permissions 😞😞 Fix PDF and Print problems with QuickBooks Desktop.

     

    I've also added these links to guide you in fixing any PDF or printing issues:

     

     

    You're always welcome to return to this thread or post in the Community for other questions and concerns about printing. Have a great day!

    F
    fdavignon
    December 13, 2023

    The QuickBooks Tool Hub does not work for fixing the missing pdf component.  Also I can not update the tool hub in case that might be the problem.  This is causing me a lot of problems.  Is it Windows !! that causes this?

    JenoP
    JenoP
    December 14, 2023

    Hi there, fdavignon.

     

    Can you tell us what happens when you use the Tool Hub to fix the missing PDF component error? Can you also tell us if there's an error when trying to update it? We're asking these questions to make sure that we are giving you the right information to resolve the error.

     

    Please reply back to us to share more details. Thanks.

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