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March 6, 2025
Question

mobile app

  • March 6, 2025
  • 1 reply
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Freezing up. wait or close message after latest update. 

1 reply

March 6, 2025

Let's perform the uninstallation and reinstallation of the QuickBooks Online (QBO) mobile app, Daves. This process will allow you to use the app on a clean slate, which can resolve system issues and freezing you have experienced when using the program. I'll guide you through the process below.

Here's how:
 

  1. Tap and hold the app on your phone.
  2. Drag the app to the Uninstall section.
  3. Select Yes to confirm.


Once done, visit this link for detailed steps on reinstalling the QBO mobile app: How to download the QuickBooks Online mobile app.

Additionally, you can access QuickBooks Online without an app by using the browser on your device. See Compatible browsers for tablet/mobile devices for more information on supported browsers for mobile devices. This also includes details about the system requirements for the QBO mobile app.

Furthermore, you can check this article for future reference about the QBO features supported on mobile devices: Compare mobile app features.

Thank you for your patience with the QBO app freezing issue. If you have any further questions or need assistance, please feel free to reach out. I'm here to help ensure your experience is smooth and hassle-free.