Thanks for coming back and clarifying things to isolate the issue, Deadwood Al.
It sounds like there might be a bit of confusion or some overlapping settings that are causing the Terms field to appear unexpectedly. Here are the steps to troubleshoot and properly manage the Terms field in your QuickBooks Desktop invoice template:
- Go to Lists then Templates.
- Select the template you modified and click on Edit Template.
- Click on the Layout Designer button to see the detailed layout of your invoice template.
- Look for the Terms field in the layout. If it’s there, you can drag and drop it to your desired location. If it’s not visible in the layout designer, it might be managed from another settings area.
Once done, we can customize the data layout by clicking on Additional Customization with the invoice template open. Then, navigate to the Header, Columns, and Footer tabs to ensure that the Terms field is not selected in any unexpected sections. Once done, make sure only the fields you want visible are checked for both screen and print views.
If the same thing happens, we need to check the customized fields. Sometimes QuickBooks will inherit fields from other areas like customer profiles or item setup. Here's how:
- Go to Customers and go to Customer Center.
- Select a customer and click Edit.
- Check if there is a default Term set and if there are any custom fields created that display by default in transactions.
- Check the template settings by going to Edit in the top menu and choose Preferences.
- Tap Sales & Customers and go to the Company Preferences tab. Then, verify if any default settings automatically add terms to your templates.
After making all the required changes, save the template. When creating a new invoice, please select your modified template from the template drop-down to apply the recent changes. To learn more about this one, check out this article: Use and customize form templates.
For future reference, refer to this article for running reports to track sales and expenses: Customize customer, job, and sales reports.
The Community always has your back if you have other questions about customizing sales forms or any QuickBooks Desktop concerns. We'll be around to help, Deadwood Al.